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Frequently Asked Questions

Solar energy works by capturing sunlight and converting it into electricity using photovoltaic cells (PV cells) that are built into solar panels. When sunlight hits the PV cells, it excites the electrons in the cells, which then create an electrical current that can be used to power your home or business.

The installation time for solar panels can vary depending on the size of the system and the complexity of the installation. However, most residential installations can be completed in one or two days, while commercial installations can take longer.

The amount you can save on your electricity bills with solar energy depends on a number of factors, including the size of your solar system, your energy usage, and your local utility rates. On average, homeowners who install solar panels can save 10-30% on their electricity bills.

There are a number of financing options available for installing solar panels, including loans, leases, and power purchase agreements (PPAs). Solar Genie can help you explore these options and determine which one is the best fit for your specific needs.

Solar panels will not work during a power outage unless you have a backup battery system installed. This is because most solar systems are designed to feed excess power back into the grid, which is not possible during a blackout.

Solar Genie offers a 25-year warranty on its solar panels, which covers defects in materials and workmanship. We also offer a 10-year warranty on our installation services.

Yes, Solar Genie offers maintenance and repair services for solar panels. We recommend scheduling regular maintenance appointments to ensure that your system is functioning properly and to catch any potential issues before they become major problems.

At Solar Genie, safety is our top priority. Our installation team is fully trained and certified, and we use the latest safety equipment and techniques to ensure that your solar panels are installed safely and securely. We also obtain all necessary permits and follow all local building codes and regulations.